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Hey there, we’re Zingly 👋

Gen-AI & Digital-First

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CX Center

That your business & your customers will love!

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Powering CX for Growth-Focused Enterprises in Regulated and High-Touch Industries

Proven impact across 350+ enterprises

+30%

Lead to customer

Funnel efficiency

See case study

3x

Faster time to revenue

Fortune 500 financial use case

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5x

More customers engaged

Same headcount

See case study

We, at Zingly, believe that

CX of today must bring together GenAI + Digital + Humans‍

When it does, it results in higher revenue for your business and game-changing experience for your customers.

Show me the money!

Rigid chatbots

GenAI Agent

Zingly Buddy automates transactional support to let you focus on growing your revenue & customer base. Free up your best reps to drive high-value interactions: New Customer Acquisition, Cross-Sell & Up-Sell, and Relationship Management. Do what matters.

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Siloed channels

All-in-One

Zingly Rooms™ shift away from calls to digital with GenAI-native experiences that actually work. Consolidate siloed channels with a secure, persistent and collaborative space for your business and your customers. Offer the CX you would choose for yourself.

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Knowledge experts

Agent Co-Pilot

Zingly Agent Assist enables your agents to be the best they can be, at scale. Bring all of your expert knowledge to your front-door so you can grow your business without growing your workforce. We call it superhuman because efficiency and quality are the name of the game.

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Human in the loop

High touch, high scale. Because humans are still the best we have for building lasting customer relationships.

In the news

“ CX start-up Zingly recently announced a suite of AI solutions for banking, financial services, and insurance (BFS) institutions that underscore AI’s increasing role in enhancing operational efficiency and revenue growth through personalized customer engagement in a complex and highly regulated sector. “

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Authors Fullname

@ Author’s Company Name & Title

“ CX start-up Zingly recently announced a suite of AI solutions for banking, financial services, and insurance (BFS) institutions that underscore AI’s increasing role in enhancing operational efficiency and revenue growth through personalized customer engagement in a complex and highly regulated sector. “

Authors Fullname

@ Author’s Company Name & Title

“ Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse id condimentum tortor. Cras ultrices tellus velit, vitae rutrum tellus dictum sed. In consectetur ultricies nulla. Ut urna sem, congue nec malesuada eu, elementum posuere tortor. “

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Resources & thought leadership

Thought leadership

AI in Fintech: Mitigating Risk and Maximizing Value

The fintech industry is at a turning point. Generative AI (GenAI) is no longer just a buzzword—it’s a transformative force shaping how financial institutions operate, engage with customers, and manage risk.

Agentic AI vs. Conversational AI: Better Together

Discover how Agentic AI and Conversational AI complement each other to deliver seamless, personalized, and action-driven customer experiences.

71% of Consumers Say Calling Customer Service Is More Stressful Than the Problem Itself, Zingly Report Finds

71% of Consumers Say Calling Customer Service Is More Stressful Than the Problem Itself, Zingly Report FindsExpected long hold times, abandoned calls and poor experiences plague the outdated processes of customer service

Zingly Announces a Proven, Safe-AI Solution for Banks and Financial Institutions to Drive Revenue Growth with Cost Reduction

Primer: The Transformative Power of AI Agents Across Industries

Explore how AI-powered virtual assistants are transforming industries like banking, insurance, and healthcare by enhancing automation, personalization, and efficiency.

By

Zingly.ai

Oct 21, 2024