Industries

Built for industries where complexity and consequence collide.

In regulated industries, the hardest customer needs cross sensitive data, specialized rules, multiple systems, human judgment, and decisions that cannot simply be left to AI. Zingly combines one Platform with industry-specific knowledge, controls, and starting points for the work that matters most.

Why industry matters

Generic AI is not enough.

In regulated industries, the customer may not know what to ask, what information matters, or what needs to happen next. The company must balance speed and automation with privacy and security, industry and product rules, permissions and consent, human review and authority, exceptions and edge cases, traceability, and clear limits on what AI can do. The experience still needs to feel simple.

Move faster. Keep people in control. Never lose the context.

Ignite

Industry knowledge changes how the Platform works.

A retirement rollover, death claim, credit-union service request, banking need, and missing bag may all require continuity. They do not require the same knowledge, participants, rules, documents, decisions, or controls. Ignite brings industry-specific knowledge, patterns, models, configurations, and guardrails into Zingly.

One Platform. Tailored to the work.

Featured industry: Retirement

See what industry-specific looks like in practice.

Where to start

Start with the customer needs that matter most.

A person typing on a laptop at a wooden table

Retirement

Enroll, move money, and start income without the process stalling halfway through.

Enrollment and Participation
Beneficiary Management
Job Change and Asset Consolidation
Withdrawals and Distributions
Retirement Income
A mother kissing her smiling baby

Insurance

Buy a policy, change coverage, and get a claim paid without repeating yourself.

Policy Purchase and Enrollment
Billing and Policy Servicing
Account and Beneficiary Management
Coverage and Life Change Events
Claims Submission and Resolution
A member checking an account on a smartphone while sitting in a lounge chair

Credit Unions

Join, borrow, and sort out problems without coming into a branch.

Membership Opening and Onboarding
Indirect Loan Conversion
Mortgage and Home Equity
Card Disputes and Fraud
Merger and Core Conversion
A classical bank building among modern towers in a financial district

Banking

Open accounts, get loans funded, and resolve issues in one place.

Account Opening and Onboarding
Business Onboarding and KYB
Consumer Lending and Mortgage
Financial Hardship and Recovery
Wealth Referral and Transition
Travelers waiting at an airport gate while an agent works the desk under a delayed-flight board

Airlines

Rebook, track a bag, and get real answers when a trip goes wrong.

Travel Documents and Eligibility
Passenger Service Requests
Flight Disruptions
Baggage Tracking and Delivery
Lost and Damaged Baggage
Industries

Bring industry knowledge to the moments that matter most.

Start with one consequential customer need. Apply the right intelligence, controls, and human judgment. Expand from there.