Deploy one of ours. Build your own. Orchestrate across your agentic stack.
A journey is the whole path to an outcome, not a single conversation. Zingly Journeys ships the ones regulated industries run most, lets you build the rest, and coordinates every agent, system and person the outcome requires.
Packaged journeys for regulated industries
Production ready to deploy, industry specific and configurable
Check account balance
Balances and pending activity across every account.
#FF7E6B
Enroll in the plan
Pick contributions and investments in one sitting.
#5554BE
Collect patient onboarding information
Gather history and documents before the first visit.
#A3A1F0
Request a distribution
Check eligibility, model the taxes, submit the request.
#5554BE
Check claim status
Where the claim sits and what it still needs.
#A3A1F0
Password Reset
Verify the member and restore access in seconds.
#FF7E6B
Schedule or reschedule appointment
Find a time, confirm coverage, send the reminders.
#A3A1F0
Change contribution rate
Adjust deferrals and confirm the next payroll cycle.
#5554BE
Change beneficiary across multiple policies
One request applied to every policy on file.
#A3A1F0
Update beneficiaries
Verify identity, capture signatures, confirm the record.
#5554BE
Navigate complex billing & benefits questions
Explain the bill against the plan, line by line.
#A3A1F0
401(k) rollover
Consolidate a prior balance without the paperwork chase.
#5554BE
Dispute a charge
Capture the claim, issue provisional credit, close it out.
#FF7E6B
Apply for a mortgage
Collect documents, track conditions, keep the file moving.
#3FAFA3
Cancel or rebook flight
Options, fare difference and a confirmed seat.
#FFC940
Pre-qualify for a loan
Soft pull, real terms and next steps in one session.
#FF7E6B
Replace a lost card
Freeze, reissue and re-establish recurring payments.
#3FAFA3
Check flight status
Gate, delay and connection risk in one place.
#FFC940
Open a new account
Verify identity, fund the account, activate the card.
#3FAFA3
Change multi-leg trip
Rebuild the itinerary without losing the rest of the trip.
#FFC940
Verify a wire transfer
Confirm the payee and clear the hold safely.
#3FAFA3
Add baggage
Price it, pay for it, confirm it to the booking.
#FFC940
Resolve a failed payment
Find the cause, retry it, prevent the next one.
#3FAFA3
401k Rollover
Move a prior balance in through verification and transfer.
#FF7E6B
File baggage claim
Report the bag, track it, settle compensation.
#FFC940
journeys
Create and configure journeys for your business.
Start from a template or define the path yourself: the steps, the agents that handle each one, and where the work passes between them.
Journey builder
Define steps, agents and handoffs.
Specialized agents
Purpose-built agents per step.
Templates
Pre-built journeys you configure.
Builder
journeys
Coordinate everything required to complete the outcome.
Completion depends on systems and people that do not report to each other. Orchestration runs the sequence across all of them, including agents you already operate.
Journey orchestration
Runs steps across systems and people.
Multi-agent architecture
Agents coordinate on one journey.
Open agent orchestration
Calls agents you already run.
Orchestrate
journeys
See what’s working and continuously make it better.
Measure the journey against the outcome it exists to produce, find where it stalls, and feed completed runs back into the next one.
Journey insights
Where journeys stall and what to fix.
Journey performance
Measure against the outcome.
Continuous learning
Tunes journeys from completed runs.
Observe
journeys
“I found it. I just need your signature.”ZinglyVoice · First Harbor Bank“I’ll set up a Room for you.When you’re ready, you can finish the account paperwork there.”Your Room is ready. Upload a photo ID.Thanks. Next step: sign the account agreement.Arjun M. joined · Retirement specialist
Room creationHi, I’m Buddy — I’ll help you complete your 401(k) rollover.
QueuedProfile verified
QueuedCall notes attached
QueuedRecord updatedMessage Buddy…My SSN is 123-45-6789