Turn customer intents into revenue growth and lasting relationships
AI + Humans + Systems working together across the moments that matter in high stakes customer journeys
Proven with global enterprises.
Purpose built for retirement, insurance, banking, credit unions, and airlines. Grow revenue with quicker time to value and lower cost for the moments that matter most.
More customers finish what they start.
Started versus completed conversion on the journeys that carry the money.
Resolution in less time, at lower cost.
Fewer touches, fewer handoffs, fewer restarts, less work landing not in good order.
Coverage that does not end at closing time.
Nights, weekends, and the hours between shifts, when the question arrives and nobody is staffed to take it.
Packaged Journeys for regulated industries
Production ready to deploy, industry specific and configurable
Conversational AI ends with the interaction.
Zingly brings customers, AI, experts, systems and context together in one persistent experience, completing high-stakes journeys that grow customer relationships and revenue.
Zingly Rooms
A persistent space where customers, AI and experts collaborate from intent to outcome.
Persistent experience across channels from intent to outcome
One AI collaborator across voice and digital
Knows when to bring a human in, so experts join at the right moment with the same context
Zingly Journeys
Deploy one. Build your own. Orchestrate across your agentic stack. Continuously improve moments that matter.
Production ready to deploy, industry specific and configurable
Create and configure journeys for your business
Coordinate everything required to complete the outcome
See what’s working and continuously make it better
Zingly Foundation
Built to run inside your enterprise, not beside it.
Connect your existing stack
Leverage your identity architecture
Protect your data
Keep AI controlled and auditable
Ground AI in knowledge and context
Zingly Infrastructure
Your models or ours. Built to deploy, scale and operate globally.
Use our models or yours without duplicating AI costs
Fit Zingly into your enterprise cloud
Deliver consistent AI experiences across markets
Not another chatbot.
Zingly does not replace your enterprise stack. It helps the stack work together around what the customer needs.
CRM
Holds the customer record. Zingly reads it and writes back to it.
CCaaS
Runs calls, messages and queues. Zingly works inside it, not around it.
Workflow
Runs processes and tasks. Use Zingly’s, or trigger the ones you already run in.
AI agents
Handle questions and actions in their own lane. Bring yours, or use ones Zingly ships.
Runs thejourney
What changes when journeys finish.
of customer interactions now happen outside business hours
“Our examiners can follow an entire journey in one record. That was the unlock for sign-off.”
of customer interactions now happen outside business hours
“Our examiners can follow an entire journey in one record. That was the unlock for sign-off.”
of customer interactions now happen outside business hours
“Agents spend their time on the decisions that need a person, not on chasing documents.”
lead to customer conversion on the journeys that carry the money
“Our examiners can follow an entire journey in one record. That was the unlock for sign-off.”