Enterprise Foundation

Built to run inside your enterprise, not beside it.

Foundation connects Zingly to the systems, identity, data and controls the enterprise already relies on, so complex customer work moves forward without creating another disconnected island.

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Ecosystem

Connect your existing stack.

Customer work rarely lives in one system. Zingly operates across the ones already running the business rather than asking them to move.

Systems of record

CRM and core.

Systems of engagement

CCaaS and IVR.

Workflow & APIs

Process and backend.

Identity

Leverage your identity architecture.

No second directory and no second login. Zingly authenticates behind the identity architecture you already operate.

Enterprise auth

Works behind yours.

Single sign-on

No new front door.

Roles & scopes

By user and persona.

Security & Compliance

Protect your data.

High-stakes journeys carry personal information, financial data and regulated documents. The controls travel with them.

Protection

Encryption and access.

Compliance

SOC 2, GDPR, KVKK.

Data controls

Residency, retention.

Governance

Keep AI controlled and auditable.

AI should move work forward without making every decision on its own. Governance defines what agents may do, when a person steps in, and what was done.

Agent oversight

What agents did.

Human review

People approve.

Auditability

Actions and decisions.

Knowledge & Data

Ground AI in knowledge and context.

Answers come from the enterprise’s own material and from what is happening in the Room right now, and they say where they came from.

Structured & unstructured

Content across both.

Dynamic context

Fed by Rooms.

Grounded responses

Cites source.