Insurance

Insurance matters most when people are least prepared to deal with it.

A death, accident, illness, or major loss creates an unfamiliar process at an already difficult moment. Zingly gives policyholders and beneficiaries one place to understand what is needed, continue the work, and get human help when judgment or empathy matters.

The gap

People carry the process at the worst possible time.

People may not know where to begin, what is covered, which documents are needed, who owns the next step, how long it should take, or when they need a real person. They repeat painful information, chase updates, and navigate departments while dealing with something more important.

The policyholder carries the process. The insurer risks trust at the moment it matters most.

A person at a café table working through paperwork on a laptop
The experience

One place to complete the claim.

Requirements, documents, progress, and access to a person stay connected while the work is active.

Retirement journey

The Retirement journey

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retirement

Flight cancellation

Flight cancellation

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airlines

Insurance journey

The Insurance journey

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Direct rollover

Direct rollover

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Damaged baggage

Damaged baggage

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The platform

How Zingly applies

Rooms

Keeps the work together.

Journeys

Runs the steps and keeps them moving.

ZinglyIQ

Understands the need and coordinates what happens next.

Foundation

Connects systems and keeps people in control.

Ignite

Tailors it to insurance.

Journeys

Lead use case

Death claims

Guide beneficiaries through an unfamiliar, emotional process with continuity, human review, and empathy where it matters.

Adjacent needs
  • Life-event claims
  • Property and casualty claims
  • Policy changes
  • Beneficiary servicing
  • Complex underwriting follow-up
Business relevance
  • More claims completed correctly
  • Less repeated work
  • Faster progress
  • Lower servicing effort
  • Greater trust and retention
A father carrying his young son on his shoulders
Lead journey
One Room that tracks the bag, files the claim, and settles compensation without a new call.

Read the customer story
A father carrying his young son on his shoulders
Lead journey
Beneficiaries kept in one Room from first notice to settlement, with human review where it matters.
50%+

faster consolidation timeline at Transamerica

Read the customer story

Journey card

A father carrying his young son on his shoulders
Insurance

Make the process easier when the moment is already hard.