Insurance matters most when people are least prepared to deal with it.
A death, accident, illness, or major loss creates an unfamiliar process at an already difficult moment. Zingly gives policyholders and beneficiaries one place to understand what is needed, continue the work, and get human help when judgment or empathy matters.
People carry the process at the worst possible time.
People may not know where to begin, what is covered, which documents are needed, who owns the next step, how long it should take, or when they need a real person. They repeat painful information, chase updates, and navigate departments while dealing with something more important.
The policyholder carries the process. The insurer risks trust at the moment it matters most.

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Gap videoOne place to complete the claim.
Requirements, documents, progress, and access to a person stay connected while the work is active.
Retirement journey
The Retirement journey
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retirement
Flight cancellation
Flight cancellation
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airlines
Insurance journey
The Insurance journey
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Direct rollover
Direct rollover
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retirement
Damaged baggage
Damaged baggage
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airlines
How Zingly applies
Rooms
Keeps the work together.
Journeys
Runs the steps and keeps them moving.
ZinglyIQ
Understands the need and coordinates what happens next.
Foundation
Connects systems and keeps people in control.
Ignite
Tailors it to insurance.
Journeys
Death claims
Guide beneficiaries through an unfamiliar, emotional process with continuity, human review, and empathy where it matters.
- Life-event claims
- Property and casualty claims
- Policy changes
- Beneficiary servicing
- Complex underwriting follow-up
- More claims completed correctly
- Less repeated work
- Faster progress
- Lower servicing effort
- Greater trust and retention


faster consolidation timeline at Transamerica
Journey card
