Solutions
Customer journey
Tailored experiences that guide customers from awareness to
advocacy, improving conversion rates and retention.
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A seamless and engaging customer journey is essential for building lasting relationships.
Innovative solutions for each stage of the customer journey, from
initial engagement to post-purchase support.
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See the entire Customer Journey with Zingly Lobby
Zingly Lobby presents the customer's journey with a list of Rooms representing engagements over the life of the relationship from sales to onboarding to service with detailed sentiment throughout.
![](https://cdn.prod.website-files.com/664b25d2a03cbef8731d8803/666051445858c634b236dbc5_Frame%201073713515.webp)
Optimize the experience with Zingly Insights
Utilize data-driven insights for personalized engagement to ensure seamless ongoing interactions.
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Convert and delight with Relationship AI
Increase conversions with immediate assistance while proactively engaging customers to reduce drop-off.
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Nurture and retain with smart Notifications
Stay connected with personalized follow-ups in one seamless use experience. Customers no longer have to hang on the line. They can live their lives and receive notifications when updates have happen in their Room.
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Support and empower with GenAI Buddy
Provide accurate AI-powered answers 24/7 to enhance customer satisfaction. GenAI Buddy provides accurate and compliant answers based on your data to reduce visitor frustration and thus fewer website abandons.
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Define journey milestones with Zingly Topics
Zingly Topics allow defining the specific steps in the customer journey and curating the experiences customer receive along the way.
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Zingly