Product
Zingly Rooms
Consolidate siloed communications with a secure, all-in-one
collaborative space for your brand.
Everything in one place
Access messages, voice, video, and conduct screenshare all in one seamless platform.
Share files with customers
Customers can both upload and download documents securely in real time in a Zingly Room.
Secure and user-friendly
The Zingly platform includes enterprise-grade safety features to secure all data and communications.
A seamless experience
Easily add additional people into a Zingly Room without transferring customers between departments.
Handle multiple customers at once
Take advantage of lost time waiting for customer response to respond to other customers.
Need to know basis
No need to hang around in the Room. Zingly will notify the customer by email or text if something new happens in the room.
Rooms with a purpose
Zingly Rooms allow you to define a flow to track the progress throughout the customer journey.
Outbound Engagement
Create Rooms for your customers to help them through the journey. Customers and
agents can easily see where they are in the process of resolution.
Zingly