Senior DevOps Engineer

About Zingly

At Zingly, we build relationships bigger than business. We are a highly ambitious, early stage (post seed round, stealth mode), tech startup laser focused on changing how consumers build and grow relationships with their brands, for the benefit of both. We believe that modern technology can serve to empower consumers and put them on an equal footing with brands, and that we can bring people together to build transparent, authentic relationships across the board.

We are looking for individuals who also are passionate about relationships -- and if your skills follow your passions, you are in the right place. Our team is globally distributed, and we welcome diverse backgrounds and paths of life. We challenge assumptions, embrace change, and value divergent perspectives. We put people first, inside and outside of work. Creating a healthy, balanced work culture is a top priority at Zingly.

This role is for a DevOps Engineer with 8+ years of hands-on experience in  in designing and managing scalable and reliable SaaS solutions. In this role, you'll work in concert with our Engineering pods to deploy, administer, and shape the future of our cloud-based infrastructure using Infrastructure as Code (IaC) approach. Your valuable insights will help guide our strategic decisions and architectural vision for our platform.

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Opportunities for Impact:

• Implement and maintain our AWS cloud infrastructure using an Infrastructure as Code (IaC) approach.
• Oversee cloud-based Infrastructure deployment, provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilization, network setup, backup/restore, and incident management.
• Conduct thorough root cause analyses during and after incidents, implementing corrective/preventive measures.
• Support audit and infrastructure/network security scans, disaster recovery, and security-related drills, ensuring backup mechanisms are in place for disaster recovery.
• Influence the technical direction and strategic decisions concerning platform, infrastructure, and architecture.
• Build, maintain, and evolve CI/CD pipelines, ensuring seamless deployments and continuous integration with the development team.
• Implement and manage continuous delivery systems and methodologies on AWS.
• Ensure SOC2 compliance efforts, aligning systems and processes with necessary requirements.
• Lead release engineering efforts, streamlining deployments and integrating feedback for continuous improvement.
• Implement and manage NOC & observability strategies to ensure high uptime and performance.
• Manage all operational aspects of our cloud environment, including configuration, deployment, maintenance, and troubleshooting.
• Develop and implement security measures and operational best practices throughout the infrastructure.

About you:

• Driven and determined to do your best, at everything you do
• Passionate about creating the best user experience possible, on schedule
• Independent but collaborative, clearly communicating and working across design, product, and engineering teams
• Team player, quick to help others, even when it's not part of your core role
• Always curious and excited to learn new things, looking for feedback and opportunities to grow 
• Proactive, anticipating what's around the corner, both in our own product, and the bigger industry
• Innovative and not afraid to (respectfully) question status quo; out of the box thinker
• Leader in character and skill set, setting the bar high for yourself and others

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Your Experience:

• 8+ years of experience in DevOps roles with a focus on cloud-based infrastructure, primarily AWS.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or similar.
• Proficiency in building and maintaining CI/CD deployment on server, serverless workflows using tools like Jenkins, Chef, Puppet, SAM, Ansible, GitOps, Docker Compose, CloudFormation, Code Deploy, ECS, Kubernetes (optional), and more.
• Skills in distributed application diagnosis using near-real-time or time-series methods and tooling, such as logs, distributed trace, and application performance monitoring (APM) sourced telemetry.
• Proven experience with server maintenance activities (monitoring, backup, restore) and release management in production environments.
• Strong command of UNIX; Experience with Linux is desirable.
• Familiarity with Infra automation and testing (Terraform, Terratest/Inspec), database and storage management, configuration management, containerization and orchestration, and security concepts and practices.
• Knowledge in scripting technologies (bash, python) and programming (NodeJs, etc.) is desired.

Bonus Points:

• AWS Certifications (SysOps Administrator, DevOps Engineer, Solutions Architect, etc.) are highly preferred.
• Experience as a software engineer (Front-end reactive and/or Back-ends in Java or Python).
• Familiarity and/or experience with Site Reliability Engineering (SRE).
• Direct experience with multiple Cloud Providers (AWS, GCP, and Azure) is a plus.

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We offer great benefits, flexible work hours and a remote-first culture built on trust. If this sounds like you, let’s connect, we would love to have you onboard!