Hey there, we’re Zingly 👋

GenAI & Digital-First

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CX Center

That your business & your customers will love!

That
‍Your business & your customers
will love!

Tell me more

We, at Zingly, believe that

CX of today must bring together GenAI + Digital + Humans‍

CX of today
‍must bring together

GenAI + Digital + Humans

in order to drive growth for your business
and game-changing experience for your customers.

in order to drives growth
for your business and
‍game-changing experience
for your customers.

Show me the money!

High revenue, high cost.

High revenue,
high cost.

Zingly is your Cost Center turned Rev Gen machine. It’s an all-in-one, persistent, digital communication space, supercharged with the latest tech and humans in the loop. It’s everything Omnichannel tried (and failed) to be.

Optimized for Customer Acquisition | Customer Care | Relationship Management

Optimized for

Customer Acquisition | Customer Care |
Relationship Management

Rigid chatbots

GenAI Agent

Zingly Buddy automates transactional support to let you focus on growing your revenue & customer base. Free up your best reps to drive high-value interactions: New Customer Acquisition, Cross-Sell & Up-Sell, and Relationship Management. Do what matters.

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Siloed channels

All-in-One

Zingly Rooms™ shift away from calls to digital with GenAI-native experiences that actually work. Consolidate siloed channels with a secure, persistent and collaborative space for your business and your customers. Offer the CX you would choose for yourself.

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Knowledge experts

Agent Copilot

Zingly Agent Copilot enables your agents to be the best they can be, at scale. Bring all of your expert knowledge to your front-door so you can grow your business without growing your workforce. We call it superhuman because efficiency and quality are the name of the game.

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Humans in the loop

High touch, high scale. You decide when and how much to involve your best humans. In the meantime:

Zingly Buddy handles 70%+ of your interactions, yay!

Transform your cost center of yesterday into the business outcomes of tomorrow:

+30%

Lead to customer

(funnel efficiency)

3x

Faster time to revenue

(Fortune 500 financial use case)

5x

More customers engaged

(same headcount)

Zingly integrations

Your data. Your tech. Supercharged.

From CRM, to knowledge base, to Core Banking technologies and more, Zingly has powerful integrations with your existing technology stack.

See Zingly integrations

Zingly works with teams that focus on

revenue growthandcustomer relationships:

FinServ

More customers, more wallet share

Healthcare

Scalable service, personal touch

Technology

Smarter support, happier customers

Retail

Always open,
always selling

Travel

World-class service, improved margins

Resources & thought leadership

Best Practices

Finovate Demo: Grow Deposits by Maximizing Wallet Share

Discover how Zingly’s AI-driven platform helps financial institutions boost wallet share and grow deposits by re-engaging customers, automating lead qualification, and maximizing upsell opportunities.

Zingly.ai

Sep 20, 2024

Finovate Demo: Grow Deposits by Maximizing Wallet Share

Best Practices

How to Operationalize Customer-Facing GenAI

Learn the best practices for deploying safe AI at any organization

Zingly.ai

Sep 10, 2024

How to Operationalize Customer-Facing GenAI

Best Practices

Digitizing Customer Experience: The Ultimate Guide (2024)

A comprehensive guide to digitizing customer experience in 2024, offering insights on trends, tools, and strategies for delivering seamless, personalized interactions.

Zingly.ai

Sep 10, 2024