Zero-touch IT Support Powered by Agentic AI

Zingly’s persistent AI Rooms let customers dispute charges, get updates, and resolve issues digitally—without calling the contact center.

Qualify, Recommend, Convert: Outbound Journeys with Agentic AI

PayPod host Kevin Rosenquist sits down with Gaurav Passi, CEO of Zingly.ai, to discuss how AI, automation, and hyper-personalization are reshaping the future of customer experience (CX) in the fintech industry. 💡 What You’ll Learn: ✅ Why traditional customer service models are failing ✅ How AI-powered relationship banking builds trust ✅ The truth behind Fear of Reaching Out (FORO) in digital banking ✅ How fintechs can scale hyper-personalized customer engagement ✅ The future of omnichannel banking & why most companies get it wrong